Transportation Infrastructure

Are you working in the Airport, Duty-Free, Train & Bus Stations or Port sectors? Our Vemcount Analytics system integrated into People Counter sensors will help you to quantify the traffic flow and improve Queue Management.

Traffic flow airport

The benefits for your business

Vemcount is your solution to identify the dynamic traffic flows throughout check-in terminals, security checks, duty-free and other zones. With our system, you can quantify flows and queue times.

When you understand the usage of any zone on a location, you know how to improve waiting time, optimize traffic flows, and increase passenger satisfaction.

Our solution provides traffic-related data enabling you to evaluate marketing campaigns and make operational decisions more effectively.

Increase passenger satisfaction and manage queues more effectively by measuring average waiting time spent by passengers at check-ins, security checks, and other counters.

Queue management in airport

Queue Management: the perfect Vemcount solution for your business

One thing is right: the time a customer spends in a queue influences their feelings about your brand. If they wait too long, they’ll probably be out the door, but if they are served promptly after a short wait, they’ll no doubt be back again.

The Queue Management feature from Vemcount accurately tracks and counts the number of customers standing in a queue in your facility at any time. Setting a benchmark and tracking the wait time and customer interaction time will improve customer flow and satisfaction.

Airport people counter sensors

Vemcount offers a comprehensive dashboard, displaying information in real-time, so you can respond accordingly if the queue is too long or if customers are abandoning the line and leaving frustrated.

Efficient Queue Management enables you to improve customer experience by optimizing the checkout process. By keeping queues short and allocating your staff accordingly to prevent overcrowded checkout queues, you will provide optimal customer service.

Vemcount Analytics has it all:

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Vemco Group is a company in constant growth. Since its founding in 2005, the company has spread across the globe and is now represented in 85 countries, such as the United Arabic Emirates, Brazil, Russia, Australia, and Switzerland, to name a few. With headquarters in Fredericia, Denmark, Vemco Group is one of the leading European players in people counting and data analytics. Now, the company prepares to seize Norway and Sweden, while also welcoming a familiar face.

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When you think about loss prevention solutions, you probably don’t think about people counters. You probably think about scanners at the door, and of course, security guards. However, footfall counters also have a role to play in security.

Heatmaps and dwell time in retail store

Heatmaps are a graphical representation that helps retailers understand how customers use their brick-and-mortar stores. The data generated at these physical stores help retailers better understand how customers browsed, shopped, lingered, and for how long.

We’ve been satisfied with our collaboration with Vemco Group A/S, which has shown us that it’s possible to reliably and professionally monitor pedestrians on our shopping street. We see a great potential in developing and running our city better based on the insights that Vemco Group A/S has given us.

Jacob Høffer Larsen Project Manager, Smart City Odense
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