October 4th, 2021

Top 4 Benefits of Using People Counting in Facilities Management

Commercial buildings are evolving into smart spaces powered by the Internet of Things (IoT). This approach helps corporations and government agencies optimize processes and increase efficiency through data-driven decisions.

Whether it’s an office, university, or shopping mall, the footfall data gathered in real-time helps make the most of every inch within those spaces. For example, you can optimize the office layout, capacity usage during peak hours, and more.

According to Mordor Intelligence, the facility management market valued at $40.41 billion in 2020 will be worth as much as $81.49 billion by 2026 (growing at a CAGR of 12.51% over the forecasted period). One of the key drivers will be the introductions of intelligent “things” across the industry vertical.

People counting solutions in smart buildings help facilities management teams strategize and maintain the premises with precision. But before we dive into the benefits of people counting solutions in facilities management, let’s define it.


What Are People Counting Solutions?

People counting solutions leverage IoT and artificial intelligence to count the number of people entering and exiting a specific space. These intelligent devices range from simple sensors to smart CCTV cameras. 

Footfall analytics help organizations analyze the data and make data-driven decisions. This approach helps enterprises optimize operations, increase efficiency, identify new opportunities, and boost profits.


Here are the top four benefits of using people counting tools:

1. Optimize Maintenance Protocols 

When smart sensors collect footfall data around the building, your maintenance teams will be alert to potential issues before they actually happen. By analyzing occupant behavior, facilities management teams can better predict which areas demand maintenance staff and when.

This approach helps mitigate any potential downtime. You also get to make sure that you’re using all your available resources in the best possible way. When buildings are maintained consistently, it also makes a great impression on staff and patrons.

2. Cleaning On-Demand

Facilities management teams leverage smart sensors to be alert when a restroom demands cleaning. For example, you can set up your people counting system to alert staff when a predefined number of people use the restroom and exit the facility. 

This approach ensures that all restrooms in the building are consistently cleaned and maintained. It also helps deploy staff where they are needed the most and provides high hygiene levels in a post-pandemic world.

The digital screen can inform potential visitors that it’s closed for cleaning whenever the last person exits the restroom. You can also use this opportunity to promote products as people line up outside to use free restrooms.

However, the advantages of people counting and real-time data aren’t limited to washrooms. Whenever there’s a surge in traffic in certain building areas, you can quickly deploy cleaning staff to clean up after the crowds. 

As these sensors are discreet and maintain anonymity, you won’t have to worry about privacy and compliance. All employees and patrons can use the facilities without worrying about the digital devices in the vicinity.

3. Improve Staff Scheduling

When you collect footfall data over a long period, you’ll start to see patterns in the data. Armed with footfall analytics data, you can optimize staff scheduling protocols to ensure that the facility is adequately supported.

With the benefit of multisite visibility, you can also move your team around based on real-time demand. This approach helps ensure that maintenance and cleaning resources are always used wherever it’s most needed.

4. Saves Money

People counting data will also help facilities management teams better plan for the year ahead. When you take a data-driven approach to facilities management, you can better manage inventory (for example, cleaning products, bulbs, and more), reduce waste, and manage the premises like a well-oiled machine. 

Over time, all this adds up to significant savings that you can reinvest in other areas of your business. 

People counting solutions will play a significant role in crowd management, social distancing protocols, and maintenance as we head into the holiday season. Smart buildings shape the smart cities we’ll live in, and people counting solutions will be at the heart of it. 


▶︎ To learn more about people counting solutions, send us a message with your questions or schedule a commitment-free consultation