Are you working in the Airport, Duty-Free, Train & Bus Stations or Port sectors? Our Vemcount Analytics system integrated into People Counter sensors will help you to quantify the traffic flow and improve Queue Management.
Vemcount is your solution to identify the dynamic traffic flows throughout check-in terminals, security checks, duty-free and other zones. With our system, you can quantify flows and queue times.
When you understand the usage of any zone on a location, you know how to improve waiting time, optimize traffic flows, and increase passenger satisfaction.
Our solution provides traffic-related data enabling you to evaluate marketing campaigns and make operational decisions more effectively.
Increase passenger satisfaction and manage queues more effectively by measuring average waiting time spent by passengers at check-ins, security checks, and other counters.
One thing is right: the time a customer spends in a queue influences their feelings about your brand. If they wait too long, they’ll probably be out the door, but if they are served promptly after a short wait, they’ll no doubt be back again.
The Queue Management feature from Vemcount accurately tracks and counts the number of customers standing in a queue in your facility at any time. Setting a benchmark and tracking the wait time and customer interaction time will improve customer flow and satisfaction.
Vemcount offers a comprehensive dashboard, displaying information in real-time, so you can respond accordingly if the queue is too long or if customers are abandoning the line and leaving frustrated.
Efficient Queue Management enables you to improve customer experience by optimizing the checkout process. By keeping queues short and allocating your staff accordingly to prevent overcrowded checkout queues, you will provide optimal customer service.
Over the years, we’ve tested a handful of different people counting solutions, which unfortunately have disappointed us at every turn. Finally, with help from Vemco Group, we’ve found the right solution. A valid and good quality solution ensuring that we can optimize our business and measure the performance of our stores (…).
Over the years, we’ve tested a handful of different people counting solutions, which unfortunately have disappointed us at every turn. Finally, with help from Vemco Group, we’ve found the right solution. A valid and good quality solution ensuring that we can optimize our business and measure the performance of our stores...
Janni Baslund Dam - Mall Manager
We’ve been satisfied with our collaboration with Vemco Group A/S, which has shown us that it’s possible to reliably and professionally monitor pedestrians on our shopping street. We see a great potential in developing and running our city better based on the insights that Vemco Group A/S has given us.
Jacob Høffer Larsen Project Manager, Smart City Odense
Our data shows that the most critical time in relation to distance is the moment where customers pick up groceries from the basket and put them on the conveyer belt.
Mikkel Baun Kjærgaard - Professor