Business owners are finding that people counting technology helps them optimize their processes, provide a better customer experience, and cut down on costs while doing it.
Consumer demands today include controlled social distancing, mask-wearing and sanitizing, as well as product and service accessibility. Customers want to feel safe; they don’t want to struggle to find what they need, and they want to be served promptly.
When a customer walks into a store to make a purchase, the last thing they want to see is a long queue. Queue Management solutions help business owners leverage technology and data to streamline customer service and enhance the customer experience.
Dwell time analytics is an innovative approach to optimizing window displays to enhance the customer experience and increase sales. The longer a customer is mesmerized by a window display, the more likely they are to purchase something.